I wish to return an item, can I get it collected?Updated 2 years ago
We always hope you love your Fenton & Fenton piece, but if it isn't quite what you were after we offer a 14 day return for change of mind. Your return will be given to you in the form of a gift card.
Fenton & Fenton is not liable for shipping charges to get the item back to us, and these costs will be deducted from the credit provided to you.
For smaller items, we will provide a return label which you can attach to the original packaging and drop at a post office to return. They will ask for payment at drop off.
For larger items, we will provide you with a quote for one of our shipping partners to collect the item. We will deduct this cost from the credit you receive. We are unable to facilitate drop off of your items to ensure the safety of our team.